Policy Management

Policy documents and claims information for community buildings

Community Buildings Insurance Policy Documents

Community buildings are covered under the ‘Select for Charities and Social Organisations’ policy from Zurich. You can download a PDF copy of the policy summary, policy document, claims contact information and FAQs using the links below. For questions about community building insurance, call 01380 732809 or email info@communityinsurance.co.uk. You can also request a free, no obligation community building insurance quote.

Village Halls, Community Buildings and Playing Fields Insurance Cover - Summary Document

Select for CSO Policy Summary

Village Halls, Community Buildings and Playing Fields Insurance - Policy Document

Select for CSO Policy Document

Zurich Claims Contact Details 2023

Claims Contact Information

Village Halls, Community Buildings and Playing Fields Insurance - Frequently Asked Questions

Frequently Asked Questions (FAQs)

Select for CSO - Notice to Policyholders Cover

Notice to Policyholders

Claims information

If you need to make a claim, we are here to help.

Our claims team is committed to getting you back up and running as soon as possible. Our job is to make your claims experience straightforward and speedy. The details below contain information about who to contact at Zurich if you need to make a claim on your policy.

How to make a claim

You can make a claim using the online portal, by email or telephone using the details below. A claim form may be sent for you to complete or you may be asked to send details in writing. If you have any questions, please call the relevant Zurich office for guidance or contact our Community Insurance team on 01380 732909 or info@communityinsurance.co.uk.

For out-of-hours help/emergency property losses, please call 0800 028 033.

Tips when making a claim

  • Notify the appropriate claims team as soon as possible
  • Keep any damaged or defective property in connection with your claim
  • Notify the police regarding any damage caused by theft, attempted theft or malicious damage and note your crime reference number
  • Please forward any legal correspondence that you receive to the appropriate claims team as soon as possible
  • Supply full details of the claim in writing, together with any evidence and information that may be relevant so that your claim can be investigated and verified.

Property Claims

Material damage

Business interruption

Computer

Money

Make a claim online:

Call:

0800 028 0336

Write to:

Zurich Municipal Property Claims,
PO Box 3303, Interface Business Park,
Swindon, SN4 8WF

Liability Claims

Public liability

Employers’ liability

Hirers’ liability

Libel and slander

Personal assault under Money

Financial and administrative liability

Personal accident

Fidelity guarantee

Make a claim online:

Call:

0800 783 0692

Write to:

Zurich Municipal Casualty Claims,
Zurich House, 1 Gladiator Way, Farnborough
Hampshire, GU14 6GB

DAS Legal Claims

Legal expenses

Call:

0117 934 2116

Claims and Support

If you have a community buildings insurance policy with Community Insurance and you need support to make a claim or you have any questions about your policy cover, please get in touch with our team.