Policy Management
Policy documents and claims information for Local Councils.
Local Councils Insurance Policy Documents
Local Councils are covered under the ‘Select for Local Councils’ policy from Zurich. You can download a PDF copy of the policy summary, policy document and notice to policyholders document using the links below. For questions about Town and Parish Council insurance, call 01380 732809 or email info@communityinsurance.co.uk. You can also request a free, no obligation Local Council insurance quote.
Policy Documents
Please click the tab below which corresponds to your policy wording reference. Your policy wording reference will begin ‘MLAAC’ and is included in your confirmation email and policy schedule.
Policy Document (MLAACF 07)
Summary of Cover (MLAACF 07)
Notice to Policyholders (MLAACF 07)
Policy Document (MLAACG 08)
Summary of Cover (MLAACG 08)
Notice to Policyholders (MLAACG 08)
Policy Document (MLAACH 09)
Summary of Cover (MLAACH 09)
Notice to Policyholders (MLAACH 09)
Policy Document (MLAACH 10)
Summary of Cover (MLAACH 10)
Claims Leaflet (MLAACH 10)
Claims information
If you need to make a claim, we are here to help.
Our claims team is committed to getting you back up and running as soon as possible. Our job is to make your claims experience straightforward and speedy. The details below contain information about who to contact at Zurich if you need to make a claim on your policy.
How to make a claim
You can make a claim using the details below. A claim form may be sent for you to complete or you may be asked to send details in writing. If you have any questions, please call the relevant Zurich office for guidance or contact our Community Insurance team on 01380 732909 or info@communityinsurance.co.uk.
For out-of-hours help/emergency property losses, please call 0800 028 0336.
Tips when making a claim
- Notify the appropriate claims team as soon as possible.
- Keep any damaged or defective property in connection with your claim.
- Notify the police regarding any damage caused by theft, attempted theft or malicious damage and note your crime reference number.
- Please forward any legal correspondence that you receive to the appropriate claims team as soon as possible.
- Supply full details of the claim in writing, together with any evidence and information that may be relevant so that your claim can be investigated and verified.
Property Claims
Buildings, contents incuding ‘All Risks’ items
Business interruption
Money
Works in progress
Call:
0800 028 0336
Write to:
Zurich Municipal Property Claims, Zurich Financial Services, PO Box 3303, Interface Business Park, Swindon, SN4 8WF
Liability Claims
Public liability
Employers’ liability
Personal assault under Money
Personal accident
Financial and administrative liability
Professional negligence
Hirers’ liability
Libel and slander
Financial and administrative liability
Personal accident
Call:
0800 917 7207
Email:
New claims: fnlc@uk.zurich.com
General enquiries: zmflc@uk.zurich.com
Write to:
Postal Address
Zurich Municipal Property Claims, PO BOX 4937, Swindon, SN4 4PP
Office Address
Floor 3, 110 Pinehurst Square, Farnborough Business Park, Farnborough, GU14 7JP
Motor Claims
Motor
Call:
0800 055 676
Write to:
Zurich Municipal Motor Claims, PO Box 3322, Interface Business Park, Swindon, SN4 8XW
ARAG Legal Claims
Legal expenses
Call:
0117 934 2116 (Switchboard)
Claims and Support
If you have a Local Council insurance policy with Community Insurance and you need support to make a claim or you have any questions about your policy cover, please get in touch with our team.